Start with the battery
Tell us what failed—or what you need to build.
Provide as much information as you can about the battery platform, symptoms and application. The form below prepares a concise project brief you can text directly to Mike.
Battery / project brief
Request an evaluation
Useful information
Include these details when possible.
- Brand and exact battery model
- Nominal voltage and amp-hour rating
- What the charger or equipment does
- How the failure started
- Any impact, water or heat exposure
- Your goal: repair, replacement or custom development
Transport caution
Do not casually mail a hazardous lithium battery.
Shipping and transport rules can vary based on battery condition and carrier requirements. Severely damaged or defective lithium batteries may be restricted. Contact ProCharge before arranging shipment.